Shipping & Returns

FREE SHIPPING OVER $100.

Standard shipping within Australia back to you (i.e. after we dye) is free for orders over $100 or $9 otherwise via Australia Post eParcel which includes tracking. If you need it faster you can upgrade to Express Post next-day delivery but this does not affect the speed at which we dye your clothes.

Please note that shipping costs at checkout DO NOT INCLUDE the cost of getting your clothes to us in the first place.

GETTING YOUR CLOTHES TO US.

To participate in Black Fridye, you need to send us your clothes so we can dye them to the address below:

BLACK FRIDYE
℅ Citizen Wolf
501 / 75 Mary Street
St Peters, NSW, 2044

If you're in Sydney, you can save yourself a few bucks (as well as the trip to the post office) by dropping them off at the Citizen Wolf factory.

Alternatively, our good friends at Nique have kindly offered to use any of their stores as free drop off points this year: Newtown or Paddington in Sydney; and Fitzroy, Prahran, Melbourne Central or Flinders Lane in Melbourne. And if complimentary shipping on Nique isn't incentive enough, they're also offering 10% off full priced items in-store with the code 'BFDYE10' for all Fridye customers. Win-Win.

RETURNS.

Because we're providing a service that dyes clothes you already own, the concept of a return doesn't really make any sense, but for legal reasons, we have to have a 'returns' policy. So, there it is.

REFUNDS.

The dye process is not without risks, so please read our FAQ's and make sure you understand what the process entails before sending us your clothes. If you read them after purchase and decide not to send your clothes as a result, then we will happily provide a full refund. Unfortunately we cannot provide any refunds for clothes that have already been dyed.

WE DO NOT SHIP INTERNATIONALLY, SORRY!

Black Fridye is only available to Australian residents so if you're not lucky enough to live in the lucky country, show your love for the planet by getting on your DIY. Supermarket dyes like Rit plus a few messy hours hovering over the stove should get you some result, though it's inherently risky and will certainly fade more quickly than our industrial process.